Cookie Policy

Version 1.0 · Effective 9 November 2026

In short

Necessary cookies are always on so that the site works securely.
Analytics and marketing cookies load only with your explicit consent; none of them runs before you choose.
On your first visit, Accept all, Reject all and Preferences are offered with equal weight.
You can change your decision at any time with the “Cookie settings” link at the very bottom of each page or the button below.

Data controller

This policy is issued under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”) by AK-KA İnş. Tur. ve Tic. A.Ş. (“AKKA Hotels”, “Company”) as data controller, to inform visitors of www.akkahotels.com and reservation.akkahotels.com.

Address: Beldibi Mahallesi Başkomutan Atatürk Caddesi No:81 Kemer/Antalya, Türkiye · Email: info@akkahotels.com · Registered email (KEP): akkaturizm@hs03.kep.tr

This policy follows the Guide on Cookie Practices of the Turkish Personal Data Protection Board (Kurul). For our general processing activities, see our Privacy Notice.

What are cookies

Cookies are small text files that websites store on your device through your browser. In this policy, “cookie” also covers local storage, tracking pixels and similar identifiers. Through cookies, data such as IP address, device and browser information, pages visited, clicks and online identifiers are collected electronically by automated means.

When you first visit, the window offers Accept all, Reject all and Preferences with the same size and visibility; rejecting is as easy as accepting. Under Preferences you can switch the Necessary, Analytics and Marketing categories individually.

Your choice is stored for 180 days in the first-party cookie akka_cerez_onay. After that, or if you reset your preferences, the window is shown again. No non-essential cookie or script loads before you choose.

Cookie categories, purposes and legal bases

1. Necessary cookies

Used for the secure and correct operation of the site, distinguishing malicious (bot) traffic and remembering your choice: akka_cerez_onay; Cloudflare’s __cf_bm, _cfuvid, cf_clearance and Cloudflare Turnstile bot protection on forms (Cloudflare Inc., USA); and a panel session cookie used by staff only. Legal basis: KVKK Art. 5/2-c (contract), 5/2-ç (legal obligation) and 5/2-f (legitimate interest). No consent is required; if you block them in your browser, the site may not work properly.

2. Analytics cookies

To understand how the site is used and improve our service we use Yandex Metrica (Yandex, Russia) (_ym_uid, _ym_d, _ym_isad, yandexuid, ymex and similar). Legal basis: your explicit consent under KVKK Art. 5/1.

3. Marketing cookies

The following tools load via Google Tag Manager (GTM-NX38VQLN) only after you consent to marketing: Google Analytics 4 and Google Ads/DoubleClick remarketing (Google, USA); Meta Pixel (Meta, USA/Ireland); Microsoft Clarity and Bing (Microsoft, USA); Mail.ru / VK Top (Russia); Searchmap (UK); an OpenAI ads/measurement SDK (bzr.openai.com, USA). Purposes: measuring the effectiveness of ads and campaigns, showing ads relevant to your interests and analysing the site experience. Legal basis: your explicit consent under KVKK Art. 5/1.

4. Functional and third-party services

The site includes the Revlo web chat widget (revloblob.blob.core.windows.net, chat.revloai.com, on Microsoft Azure) and the booking engine at reservation.akkahotels.com. These services may use their own identifiers and operate to fulfil your request when you use them.

Durations are the providers’ stated defaults and may be changed by the provider.

Name	Provider	Purpose	Duration	Category
`akka_cerez_onay`	AKKA (first party)	Stores your cookie choice	180 days	Necessary
`__cf_bm`	Cloudflare Inc., USA	Bot detection and security	30 minutes	Necessary
`_cfuvid`	Cloudflare Inc., USA	Bot detection and security	Session	Necessary
`cf_clearance`	Cloudflare Inc., USA	Bot detection and security	Per zone setting (usually 30 min – 1 day)	Necessary
`Turnstile`	Cloudflare Inc., USA	Bot protection on forms (Turnstile)	Session	Necessary
`Panel session cookie`	AKKA (first party)	Staff panel session only	Session	Necessary
`_ym_uid, _ym_d`	Yandex, Russia	Visit statistics, visitor distinction	1 year	Analytics
`_ym_isad`	Yandex, Russia	Visit statistics, visitor distinction	2 days	Analytics
`yandexuid, ymex`	Yandex, Russia	Visit statistics, visitor distinction	1 year	Analytics
`_ga, _ga_*`	Google, USA	Visit and conversion measurement (GA4)	2 years	Marketing
`_gcl_au`	Google, USA	Ad conversion and remarketing	90 days	Marketing
`IDE`	Google, USA	Ad conversion and remarketing	13 months	Marketing
`test_cookie`	Google, USA	Ad conversion and remarketing	15 minutes	Marketing
`_fbp`	Meta, USA/Ireland	Meta ad measurement and targeting	90 days	Marketing
`fr`	Meta, USA/Ireland	Meta ad measurement and targeting	90 days	Marketing
`_clck`	Microsoft, USA	Session replay/heatmaps, Bing ad measurement	1 year	Marketing
`_clsk`	Microsoft, USA	Session replay/heatmaps, Bing ad measurement	1 day	Marketing
`MUID, CLID, SRM_B`	Microsoft, USA	Session replay/heatmaps, Bing ad measurement	1 year	Marketing
`ANONCHK`	Microsoft, USA	Session replay/heatmaps, Bing ad measurement	10 minutes	Marketing
`SM`	Microsoft, USA	Session replay/heatmaps, Bing ad measurement	Session	Marketing
`tmr_lvid, tmr_lvidTS`	Mail.ru / VK, Russia	Visit and ad measurement (Top Mail.ru)	1 year	Marketing
`tmr_detect, VID, MR, bh`	Mail.ru / VK, Russia	Visit and ad measurement (Top Mail.ru)	Set by provider	Marketing
`Provider identifiers`	Searchmap, UK	Ad/campaign measurement (app.searchmap.co.uk)	Set by provider	Marketing
`Provider identifiers`	OpenAI, USA	Ad measurement SDK (bzr.openai.com)	Set by provider	Marketing
`Provider identifiers`	Hardal, Türkiye	Server-side advertising and conversion measurement (signal.akkahotels.com)	Set by provider	Marketing
`Provider identifiers`	Revlo (Microsoft Azure)	Web chat widget (revloblob.blob.core.windows.net, chat.revloai.com) · stores `rvlo_attribution_v1` in the browser. It loads shortly after the page opens to provide the chat service.	Set by provider	Functional

International transfers

Some of the providers above are located in the USA, Ireland, the UK and Russia, so data collected through cookies is transferred abroad. For necessary cookies (Cloudflare), the transfer relies on the conditions of KVKK Art. 9 and on being necessary to provide the service. Transfers through analytics and marketing cookies rely on the explicit consent you give for these cookies under KVKK Art. 9. Not consenting does not prevent you from using the site’s core functions.

How to manage cookie preferences

You can change your preferences and withdraw consent at any time using the “Cookie settings” link at the very bottom of each page or the button below. You can also delete or block cookies in your browser settings.

Change cookie preferences

Your rights under KVKK Article 11

Under Article 11 of KVKK you have the right to learn whether your personal data is processed and request information about it; learn the purpose of processing and whether it is used accordingly; know the third parties in Türkiye or abroad to whom it is transferred; request correction if incomplete or inaccurate; request deletion or destruction under Art. 7 and notification of these actions to third parties; object to a result against you arising exclusively from automated analysis; and claim compensation for damage caused by unlawful processing.

You may submit requests in person at the address above, to our KEP address akkaturizm@hs03.kep.tr or to info@akkahotels.com. Requests are concluded free of charge within thirty days at the latest, depending on their nature.

Updates

This policy is updated when the cookies we use or the legislation change. The current version is published on this page; after significant changes the consent window may be shown again.